Waco Family Medicine: Home Delivery • Pharmacy Services

Straight to Your Door.

Waco Family Medicine provides home delivery on all of our prescriptions straight to your doorstep – you can relax and we can take care of the rest.

Frequently Asked Questions

How do I get started with Home Delivery

Getting started is easy. We need your prescription and for you to complete the online Enrollment Form.

What locations are eligible for home delivery?

Our delivery team provides in-person home delivery to addresses within our service area. For prescriptions outside of our service area, our team will prepare your medications to be shipped to your home.

Our team will decide if you are within our service area based on the address you provide.

Is there a fee or charge to have my medications delivered?

Our home delivery program is free! We do not charge a fee for delivering or shipping your medications directly to your home.

What are the standard delivery times?

In-person home delivery will arrive as early as same day or next day delivery.

Prescriptions not eligible for in-person delivery will arrive within 2 to 5 business days.

What methods of payments do you accept for my prescription co-pays?

If you have a co-pay, our team only accepts credit or debit card payments.

We are unable to collect cash or check as a form of payment.

Do I have to be home to receive my package?

In most instances, you do not need to be home to receive your package. However, if you are receiving a controlled substance, we must receive a signature.

Are you able to deliver or ship controlled substances?

Yes, our team is able to deliver controlled substances only through our in-person home delivery. A signature is mandatory for all controlled substance prescriptions. Federal regulations require our team to collect a signature by someone 21 years or older.

Unfortunately, we are unable to ship controlled substance prescriptions outside of our in-person delivery area.

Can I have my refrigerated prescriptions delivered to my home safely?

Our team will prepare your package to ensure that your temperature-sensitive items are safely packaged in an insulated mailer or box with ice packs.

Can I have my prescriptions delivered at a specific time?

Unfortunately, our team cannot guarantee delivery within a specific time. We will do our best to accommodate a request. Our goal is to get your medications delivered as quickly as possible.

Can my prescription be shipped to a post office (PO) box?

No, Texas pharmacy laws and regulations do not allow us to ship your medication to a PO Box.

We can only ship medications to your home or place of employment.

Can I speak with a pharmacist if I receive my prescriptions through Home Delivery?

Yes, our pharmacist team encourages you to call with any questions regarding your medication therapy or health.

Contact Us

Visit Us

Pharmacy
1600 Providence Dr.
Waco, TX 76707
Use 15A Street Entrance

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Pharmacy Phone

(254) 313-4307

Hours of Operation

Monday – Friday
8:30 AM – 5:30 PM

Your health at your fingertips

Making appointments and checking status is easy!

With the MyChart app you can schedule visits, message your clinician, review lab results and prescriptions, and video chat.

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Let Us Help You

The Eligibility Department at Waco Family Medicine is available to help find ways to ease the financial impact of healthcare costs. Through assistance programs like Medicaid, CHIP, Good Health Card and Title V, we will work with you to see what you and your household may qualify for to use at Waco Family Medicine clinics and pharmacy.

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Home Delivery