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Financial Services
The Eligibility Department at Waco Family Medicine is available to help find ways to ease the financial impact of healthcare costs. Through assistance programs like Medicaid, CHIP, Good Health Card and Title V, we will work with you to see what you and your household may qualify for to use at Waco Family Medicine clinics and pharmacy.
Medical Services
Our programs provide discounts on medical services received at Waco Family Medicine.
Medical Discounts: Apply today to find out if you’re eligible for financial assistance to help pay costs for medical services received at Waco Family Medicine.
Dental Services
Our financial assistance programs help get up to 50% discount on dental services
Dental Discounts: Did you know you get a 10% discount for being a McLennan County resident? Visit our Eligibility Department to find out if you qualify for additional discounts!
Behavioral Health
Family Counseling and Children’s Services work with our financial assistance programs.
Counseling Discounts: We are here to help you get the services you need. Apply for our financial assistance programs today to be see if you’re eligible to get a discount on counseling services provided by Waco Family Medicine.
Pharmacy Services
Waco Family Medicine offers financial assistance to help with the costs of prescriptions drugs.
Prescription Discounts: Prescriptions must be written by a Waco Family Medicine doctor and must be picked up that the Waco Family Medicine Pharmacy to get a discount. You may be eligible to receive anywhere from a 50% to 80% discount.
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About Our Programs
Even if you have health insurance, you may be eligible for the Good Health Card program. The Eligibility Department at Waco Family Medicine is available to help our patients apply for financial assistance.
Call (254) 313-4199 to speak with an Eligibility team member.
Good Health Card
Waco Family Medicine offers this discount program to individuals and families with annual incomes at or below 200 % of current HHSC federal poverty guidelines. Eligibility for this program is based solely on family size and income. Discounts of 50% or more may be available for services received at Waco Family Medicine. Contact our eligibility department for more information.
Family Planning Program
This is a state program that helps patients seeking financial assistance with Family Planning/contraceptives services.
Title V Program
Maternal and Child Health program assists patients with annual incomes at or below 185% of current HHSC federal poverty guidelines who are not eligible for Medicaid/ CHIP, CHIP Perinatal or another coverage and offers preventive / primary care services for pregnant women and children. Contact our eligibility department for more information.
Other Assistance
Our Eligibility Department can also help you complete applications for these programs:
- Medicaid/ CHIP/ CHIP Perinate
- Medicare Part D
- Affordable Care Act
- Healthy Texas Women
At the time of your evaluation you will also be screened for the Good Health Card Discount Program. This will help with prescriptions and medical visits other than prenatal as well as fill out a CHIP Perinatal application. The Good Health Card will be issued for applicants under 21 years of age to help discount medications only.
In order to apply for any program Waco Family Medicine offers, you must provide the following documents for all household members. Please be advised that proof of income and address must be from the last 30 days.
- Proof of identification for all household members: Any valid photo ID, birth certificate, or social security card
- Proof of household monthly income: Check stubs, letter from employer, self-employment form, unearned income such as child support, Social Security Income, disability, retirement etc.
- Proof of address: utility bill or lease
- Proof of medical benefits: Medicaid, Medicare, commercial insurance card, county card etc.
- Household members information: ID’s, social security cards, birth certificates
You can reach the Eligibility Department at 254-313-4199. We will gladly answer any questions you may have concerning your situation.
Waco Family Medicine reserves the right to request additional information to process an application.
To meet with one of our eligibility specialists to help you, schedule a meeting below. Virtual appoints are available and walk-ins seen upon availability.
The household consists of a person living alone or a group of two or more persons related by birth marriage including common law, or adoption, who reside together and are legally responsible for the support of the other person.
- For children under 18 years of age you must provide birth certificate or social security card.
- Children 18 and older will be counted as a separate household
- You must provide custody documents for any child in your care at the time you apply
- You must provide Guardianship or Power of Attorney documents for any adult in your care
Billing Department
The Billing Department understands that health insurance and bills can be confusing. The Waco Family Medicine Billing Department can help you understand your financial account. If you are unable to pay the full balance on your account we recommend you get in touch with our Eligibility Department. It is part of our commitment to provide financial advocacy for our patients.
You can view all of your billing information through MyChart.
If you have additional questions, please contact us at 254-313-4450. Our Billing Specialists are available to answer your questions regarding your medical account Monday through Friday from 8 a.m. – 5 p.m. If you would like to speak to someone in person, visit our office located at 1600 Providence Dr, Waco, TX 76707.
Medical Records Department
At Waco Family Medicine, our Medical Records Department is here to help you access your health information easily and securely. We manage your medical records with care, ensuring they are up-to-date and available when you need them. Whether you need a copy of your records, want to transfer them to another provider, or have questions about your health history, our team is ready to assist you. Your privacy and the accuracy of your information are our top priorities.
You can view your medical records through MyChart.
To request a copy of your medical record, complete this form.
If you have additional questions, please contact us at 254-313-4315. Our Medical Records Specialists are available to answer your questions regarding your medical account Monday through Friday from 8 a.m. – 5 p.m. If you would like to speak to someone in person, visit our office located at 1600 Providence Dr, Waco, TX 76707.
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